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ISPs vow to take
Ofcom's code of practice
Many broadband users
continue to be short changed with speeds far lower
than those advertised. But with Ofcom's latest code
of practice, ISPs are committing to greater
transparency. |
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Some of the biggest Internet Service Providers (ISPs) have
committed to Ofcom's latest code of practice, as it relates
to the broadband speeds advertised by them.
The need for speed
According to Silicon.com, many broadband users receive a
lower speed than is promised by their ISP. For example, the
typical speed received is 6.8Mbps - an 8.2 drop on the speed
generally promised by ISPs, 15Mbps.
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However it is hoped that this gap will shrink thanks
to Ofcom's latest code of practice, which will see
advertisements now displaying the typical broadband
speed consumers will get - not just the 'up to'
figure usually cited.
Furthermore, Ofcom has suggested 'up to' speed be
representative of the true maximum speed consumers
could expect. |
"We remain concerned that people paying for fast broadband
are still being misled."
Ed Richards,
Executive director of broadband,
Virgin Media |
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Jumping on the broadband wagon?
Already Virgin Media, Sky, O2 and BT Broadband have all
signed up to the code. Many more are expected to follow suit
later this year.
Ofcom decided to take action after recent research
discovered the worrying figures regarding speed, its chief
executive, Ed Richards, revealed.
This move has been welcomed by many working in the industry,
as well as consumer rights' specialists. The executive
director of broadband at Virgin Media, Jon James, was one
person who spoke positively of Ofcom's decision.
He told BBC.co.uk: "The gulf between what's advertised and
what speeds customers get continues to grow. We remain
concerned that people paying for fast broadband are still
being misled and believe it is absolutely essential that
consumers have all the information they need to make an
informed choice."
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Delta Comtech Ltd
Artillery House, Heapy Street
Macclesfield, Cheshire, SK11 7JB |
Tel:
0870 2200567
info@delta-comtech.co.uk |
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