The monthly e-zine from Delta Comtech

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Security weak point

Over the last couple of months a number of customers have suffered security breaches of various degrees because of one security weak point – their staff.

 

 

It is not uncommon for us to get calls because a user has rashly clicked on an email attachment that caught their eye, or because a website kindly offered to install a toolbar for them.

 

Beware the wolves in sheep's clothing

Recently there has been a spate of “hijackings” where perfectly legitimate sites are caused to display adverts with rogue content, or have just been hacked into and are now redirecting visitors' traffic. These sites often lock the browser into a loop, making it difficult to escape their prompting, and hoping that the user will eventually give in and click OK. If you get into this sort of loop, call us - don’t just click OK because it’s the easy option.

 

Then there are the plausible sounding emails. One that has been around for a while is the UPS receipt attachment. But in the run-up to the end of the tax year there was a quite credible looking request from the Inland Revenue for bank details to facilitate a refund. 99.99% of unsolicited email attachments are viruses, if you don’t recognise where something is from, check.

Ultimately the computer user needs to be aware of what they are doing, and the implications. And if in any doubt…check!

Please feel free to forward a link to this page to your staff.

 

This kind of ‘phishing’ attack has recently deceived a couple of customers. If you give your bank security details to someone else then your bank and/or insurer is unlikely to pay out anything removed from your business bank account.

Friend or foe?

A technique, particularly popular among Malware writers at the moment, is to pretend that their software is an Anti-Virus package and pop-up and alert claiming your system is infected - once you click OK to install their package your system certainly is. These packages will ask you to provide credit card details to purchase their software, or lock the system and demand money to unlock it again. If you get such an alert, don’t accept it at face value, check.

Along similar lines, a recent development is the phone call from a fake support company (often pretending to be Microsoft) saying that your computer is infected, and offering to clean it up – once a credit card is provided to cover the charge. This fraud (typically operated from outside the EU), particularly targets home users and often the elderly. The Police took action to close 19 sites used for this scam in April, but already new ones are appearing, including www.onlinepccare.com. If you do receive a call please report it to trading standards via its website on www.consumerdirect.gov.uk.

Anti-Virus and Anti-Malware products can generally only provide protection once a threat has been recognised elsewhere. Modern operating systems and browsers will pop up confirmation dialogs if they think that an action is dangerous, but they rely on the user to decide. Ultimately the computer user needs to be aware of what they are doing, and the implications. And if in any doubt…check!

Please do not hesitate to call us with any of your security concerns.

 

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Delta Comtech Ltd
Artillery House, Heapy Street
Macclesfield, Cheshire, SK11 7JB

Tel: 0870 2200567
info@delta-comtech.co.uk