Microsoft Dynamics 365 ServicesMore than just CRM
Microsoft Dynamics 365 is designed to improve your customers’ lives while it makes every area of your business simpler. But if you really want your system to optimise operations and turn relationships into revenue, you’ll need the right Microsoft Dynamics consultants to help make it happen.
Make Delta Comtech your Microsoft Dynamics 365 partners, and you’ll be tapping into over 20 years’ expertise in working with Microsoft products.
In A Changing Business Environment – Changing To The Right Dynamics Partner Has Never Mattered More
The business world is changing faster than ever. Your staff are mobile. They need access to data wherever and whenever they are. Your customers know your products inside out, and they expect you to deliver – fast.
With limited resources, the way to scale is by improving productivity. That’s the difference Microsoft Dynamics 365 – together with the right Dynamics 365 partners – can make, helping you build more new relationships, at scale, at a faster pace than ever before.
Engage CustomerWherever they are
Your customers use multiple channels to contact your business. So how do you keep up?
As Microsoft Dynamics CRM migration consultants, we’ll show you how 365 can reach your customers wherever and whenever they are. With the right Dynamics setup, you can interact with all your customers via the channel they choose (web, social, email, phone or in person), and get analytics reports delivered at the touch of a button.
Empower your employees to achieve more
Do your employees have a single view of the customer? Or do the various tools they use on a daily basis make it difficult to get a clear picture?
The right Dynamics consultants can help you use 365 to leverage the power of a single source of data, providing a clear view of your customers and intelligent insights to your staff, wherever and whenever they need it. So ahead of any customer interaction, your people always have the by the minute business intelligence to focus on what matters.
Optimise OperationsAccelerate The Speed Of Business
How do you share information between all areas of your business? How do you predict future demand?
With built-in intelligence from Cortana and Azure Machine Learning, and with the right Dynamics 365 support, Microsoft Dynamics 365 can always guide you to the optimum outcome. It can suggest up-sell and cross-sell opportunities. And it can use customer sentiment analysis to advise on pre-emptive customer service actions that can help keep customers loyal.
Our Dynamics consultants will show you how to get the most from the built-in intelligence capabilities that can help you make better decisions, be proactive and ensure you get the best business outcomes. It’s what makes Dynamics 365 the most powerful CRM and ERP solution on the market.
Turn relationships into revenueDynamics 365 For Sales
Even the best sales teams can be better still with insightful, timely information. The right Microsoft Dynamics migration puts all the information your sales teams need in one place. It makes collaboration simple, and with easy to use customisable dashboards, you can set smarter goals and track the results in real-time.
Your Delta Comtech Dynamics partners can show your teams how to share experience, work, events and interactions by using the inbuilt OneNote. And with automated lead scoring, predictive analytics and Cortana intelligence, Dynamics 365 for Sales can provide actionable insights that help your people close more deals, faster.
Win Customers for Life with Dynamics 365 for Customer Service
Microsoft Dynamics CRM support makes customer service easy. Omni-channel engagement lets you connect to your client in any way you like, ensuring a consistent experience no matter how they engage.
Self-service enables customers to answer questions all on their own, keeping more of your people free to focus on other matters. And with Customer Service for Dynamic 365, you can give your customers a self-service portal and an online knowledge base which still lets them switch to your customer service teams when required.
Let our Dynamics 365 consultants show you how digital intelligence can help you proactively support and contact customers using predictive data analytics. And we’ll show you how to use the interactive dashboard to identify trends that can help you anticipate opportunities.
Make Field Service a Breeze withMicrosoft Dynamics 365 for Field Service
Is scheduling field resource a problem? Microsoft Dynamics 365 for Field Service efficiently routes field service requests to the right person with the right skills at the right time. As a result, your field teams make more first time fixes, reduce travel times and improve customer communication and feedback.
As Microsoft Dynamics 365 partners, we can help you get more from all that Field Services offers, including Work Order Management, Resource Management, Inventory Management, Customer Billing and an easy to use mobile app for Field Service staff.
Make Us Your Microsoft Dynamics 365 Migrations Partner
Delta Comtech is the Dynamics consultancy that can help your Microsoft CRM setup deliver on its potential. It can grow with you, at the pace you choose, and because it uses the familiar Microsoft interface, it can make your people more productive from day one.
To discuss how it could transform your business, to explore your options and to begin planning your Dynamics migration, please get in touch.
We’re based in Macclesfield, Cheshire but operate across the UK.